SUPPORT
After sales support is a prerequisite for customer satisfaction. With our maintenance services, we’ve got your back covered whenever you face any problems with the design and usage.
SERVICE AND MAINTENANCE
Everything that has been created, needs to be taken care of.
Our service and maintenance service plays a vital role in polishing the tools and services used by our clients.
BENEFITS OF SERVICE AND MAINTENANCE
As our approach is target oriented, we meticulously plan before developing a web solution for you
COST SAVING
Save on unexpected upgrade costs as maintenance costs far less than buying new upgrades.
UP-TO-DATE DESIGN
Keep your design updated according to the latest conventions. Get upgrades for your applications and websites in the minimal cost and hassle.
CONTINGENCY MANAGEMENT
For situations where any urgent change is required, you don’t have to spend time contacting your developers. A quick response team is always in place for such issues.
OUR CORE VALUES
As our approach is target oriented, we meticulously plan before
Skills
Our staff comprises of people who are experts in their respective fields. Ranging from UI and UX designers, web and app developers to marketing and branding experts. Your project will always be placed in the right hands.
Communication
Uninterrupted communication between the client and the company is the basic requirement for a successful project. We leave no stone overturned while designing your project and keep you informed and involved in it.
Assistance
Building long term relationships with clients is our specialty, and it is a result of the after sales assistance and support given by us. Prior to the beginning and after the end of a project, we make our clients feel special.
THIS IS HOW WE DO
As our approach is target oriented, we meticulously plan before developing a web solution for you
Research and Strategy
Creation and Innovation
Development and Customization
Testing and Quality Analysis
Delivery and Maintenance
FAQ’S RELATED TO SERVICE AND MAINTENANCE
As our approach is target oriented, we meticulously plan before developing a web solution for you
Does Intense Interactive provide service and maintenance services only for in-house creations?
No, not at all. We can provide service and maintenance for any website or application regardless of which company created it.
What kind of packages do you offer?
We offer monthly, biweekly, annual, hourly and fixed price maintenance for projects. The duration depends upon your choice and need. To know more you can contact us.
Will you make any changes in my current design to provide maintenance?
Absolutely not. If the design has not been created by us, we would research and learn about its framework before commencement.
Will I need a maintenance contract?
Yes. We work and abide by several rules and policies which have been devised for the betterment of our business as well as clients.
Will a minimum deposit be required for your service?
Yes. A minimum deposit will be required once an agreement has been signed. The amount will vary by the size of the project.
What is included in your maintenance?
Maintenance covers all the aspects of web and app design respectively. Although, only existing design and procedures are maintained and kept up to date. An entire change in the design will be entitled for a fresh development contract.
Tell us about your project and we will reach out to you to discuss specifics
Corporate Office
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G 45 LGF Lajpat Nagar I
New Delhi - 110024 India
USA Sales Office
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1020 Park Dr. Unit #853
Flossmoor Illinois 60422 USA
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